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Kodak Privacy Notice

Updated December 2019

Our Commitment to Privacy

At Eastman Kodak Company, we are committed to protecting your privacy. Our pledge is to safeguard any personal information that you provide us and to use your personal information appropriately.  

Information for European (EEA) Residents

If you are located in the European Economic Area, please refer to our supplemental privacy notice for additional information required by the EU General Data Production Regulation.

Information for California (CA) Residents

If you are a resident of California, please refer to our supplemental privacy notice for additional information required by the California Consumer Privacy Act.

Scope of This Notice

This Privacy Notice explains how Eastman Kodak Company (343 State Street, Rochester, NY 14650, USA) ("Kodak") uses and discloses personal information. It also applies to those Kodak affiliates, websites, applications, and other digital offerings that link to it. The goal of this Privacy Notice is to inform you of the choices you have about the way the information collected is used.  

PLEASE NOTE:  This Privacy Notice does not apply to sites hosted by unaffiliated third parties, Kodak brand licensed partners, or unaffiliated online stores that offer Kodak-branded merchandise. These companies have their own privacy policies, and questions about privacy should be directed to them.  


Please check the “privacy link” on the bottom of each website to read the privacy information associated with each site. You can also contact the Kodak Privacy Office at if you have any questions.

Your Personal Information

Kodak's goal in collecting personal information about you is, first, to give you a meaningful, enjoyable and personalized experience and, second, to facilitate the development of new products and services relevant to customers like you. Personal information also allows us to provide better service to you by tailoring our communications to match your interests – deliver more of what you want and less of what you don't want.

At Kodak, we define “Personal Information” as any information we can use to identify, locate or contact you. It also includes other information that may be associated with your Personal Information, such as demographic data.

Here are the types of information we gather:

How We Collect Personal Information

We collect Personal Information from you and from other sources.

How We Use Your Information

Kodak uses your Personal Information for the following purposes to:

Why We Share Your Information

Your personal information will not be rented or sold to any third party. Kodak may share your Personal Information as follows: 

Cookies and Other Data Collection Technologies

When you visit our website, use our mobile applications, or engage with our online ads or email communications, we may collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons. 

In many cases, the information we collect using these tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns. In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Notice describes how we use that information when we associate it with your Personal Information.

We use Flash cookies to personalize and enhance your online experience and to deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe’s website at

If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain content and product features.

Online Privacy Information

We may display interest-based ads to you when you are using platforms such as Facebook and Google. These platforms allow us to personalize the ads we display to you. We do not share any of your Personal Information with these platforms for ad-targeting, although we may convert your email address into a unique number that can be matched by the platform with its user to allow delivery of the advertising. Additionally, although we do not provide any Personal Information to these platforms, they may gain insights about individuals who respond to the ads we serve.

When you use our website or download our mobile apps, you may choose to allow us to obtain your precise location. We use this information to customize our response to your requests. For example, if you are searching for a theater providing film projection services, we will display the ones in your area; we may share your location with third party mapping services (e.g., Apple Maps, Google Maps) to accomplish this. We may also offer automatic (or "push") notifications. We will provide push notifications only to those customers who opt-in to receive such notifications from us. You do not have to provide location information to us or enable push notifications to use any of our mobile apps. If you have questions about location and notification privacy, please contact your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Your Choices  

Kodak offers you different choices about how we communicate with you and use your information. 

In addition to these choices, we respect the rights you may have under any applicable privacy laws. If you have any questions about your choices or if you need any assistance, please contact

Protecting Your Information

Kodak implements a variety of administrative, managerial and technical security measures to help protect your personal information in line with applicable laws and regulations. Kodak has Internal Control Standards which relate specifically to the handling of personal information. These include certain controls, such as encryption, to help safeguard the information we collect online. For example, we use technology like encryption to protect sensitive Personal Information (such as your account number) during transmission. We will retain your Personal Information for as long as the information is needed for the purposes listed above and for any additional period that may be required or permitted by law.

Social Security Number Protection Policy 

In the U.S., Kodak collects Social Security numbers in the ordinary course of its business. Kodak has implemented reasonable technical, physical and administrative safeguards to help protect the Social Security numbers from unlawful use and unauthorized disclosure. All associates and contractors are required to follow these established procedures, both online and offline. Access to Social Security numbers is limited to those employees and contractors who have a need to access the information to perform tasks for Kodak. Social Security numbers are only disclosed to those service providers, auditors, advisors, and/or successors-in-interest who are legally or contractually obligated to protect them or as required or permitted by law.

International Transfers

Kodak is based in the U.S. and operates globally, with affiliates and service providers located around the world. As a result, your Personal Information may be transferred to, stored at or processed in other countries, including the U.S., which may not have equivalent privacy or data protection laws. However, regardless of where your Personal Information is transferred, we will protect it in accordance with this Privacy Notice and applicable law.


Some of our sites may enable you to participate in public services such as discussion boards, chats, and live events. Please use discretion when posting personal data about yourself when using these services. Be aware when you disclose personal data at these sites, such as your name, member name, e-mail address, etc., the information may be collected and used by others to send unsolicited e-mail. The services are open to the public, and what you post there can be seen by anyone and is not protected.

Outside Links

Some Kodak websites contain links to and from other websites, such as social media sites like Facebook and Twitter. Kodak is not responsible for the privacy practices of those websites. Kodak encourages you to ascertain the privacy practices of those websites.

Your Rights

If you are a registered user, you can review and update your profile using your user name and password. You can also contact your Customer Service Representative.

You may have a right under applicable law to access, correct, update, erase and block your personal information. In some circumstances, you may have the right to object to processing of your personal information. To exercise your rights, please contact

Job Applicants

If you have applied for employment with Kodak, the Personal Information submitted with your job application will be used only for recruitment and other customary human resources purposes including any required government reporting and recordkeeping obligations. 

California Privacy Rights

California Civil Code Section 1798 allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. Kodak does not share any California consumer personal information with third parties for marketing purposes without consent.

California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact the Kodak Privacy Office at the address given below.

Children’s Data

Kodak’s websites and applications are not directed to children under 16 and we do not knowingly collect any Personal Information directly from children under 16. If you believe Kodak is processing information pertaining to a child inappropriately, please contact us using the information provided in the section below so we may investigate and restrict the data.

How to Reach Us

If you have questions or concerns about your privacy, please contact us by e-mail at or by mail to:

Eastman Kodak Company
Privacy Office
13th Floor, Bldg. 7
343 State Street
Rochester, NY 14650-0205

Kodak's Privacy Office will work with you to resolve any concerns you have.

Changes to this Privacy Notice

Kodak reserves the right to update this Privacy Notice from time to time. In the event of a material change, we will post a prominent announcement on this page, and in the event of a material change that affects previously-collected personal information, we will notify customers whose personal information will be impacted by email.