 | | | KODAK Service & Support for Networked Scanners
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Warranty:
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1-Year of Advance Unit Replacement (AUR.)
- Coverage is for 1-year from date of scanner purchase.
- Next Business Day delivery
- Customer receives a replacement scanner and returns the non-working scanner to Kodak using the supplied packing materials and pre-paid shipping label.
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KODAK Care Kits:
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2-Year Extended Warranty Assisted Advance Unit Replacement (AUR.)
- Coverage is for 2-Years from date of purchase.
- Next-Business-Day response.
- Catalog # 858 3320
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3-Year Extended Warranty Advance Unit Replacement (AUR.)
- Coverage is for 3-Years from date of purchase.
- Next-Business-Day response.
- Catalog # 840 6035
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Post Warranty (1-Year) Advance Unit Replacement (AUR.)
- Next-Business-Day response.
- Catalog # 836 0141
- If purchased after the warranty or extended warranty expiration, the equipment must meet Kodak specifications.
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Note: If assistance by a Kodak FE is needed for helping with the AUR, please indicate so when contacting service. | |
Service Offerings 